Are you a recent graduate with a supply chain degree or diploma, eager to kickstart your career in a dynamic and fast-paced environment? SGX Logistics invites you to join our Accounts Executive team for an enriching work experience opportunity (12 months). This role is designed for individuals with a strong desire to learn and grow while contributing to the vital function of outsourced Supply Chain Manager to Principals of SGX Logistics. The candidate has to be able to commute to Westmead Durban.

Main Responsibilities:

As a valuable member of our Accounts Executive team, your journey will involve hands-on experience, continuous learning, relationship building, creative problem-solving, and innovative process improvement. Additionally, you will be at the forefront of leveraging technology to enhance efficiency within the Accounts Executive function. All elements of the role will be covered within the 12 months of the work experience programme, with the end goal to better equip you for the world of work.

Day-to-day affairs and Principal satisfaction

In order to add value to the principal and to provide a complete supply chain service, the Account Executive Work Experience Candidate will be required to ensure service level agreement performance by the warehouses through tight inventory controls and to report back any deviance from Standard Operating Procedures to Team Leaders and Principals where applicable. You will be required to closely manage orders by handling no stocks and failed deliveries (updating where needed), and to ensure NOD/NDD alignment.

Other requirements include:

• Tracking and coordination of all Principal-specific activities, including but not limited to conducting order maintenance (following up on suspended orders and EDI errors, etc.).
• Providing daily support to both the principal and depots on any current issues.
• Communication with Principals on all order-related issues and finding solutions.
• Maintaining and tracking depot stock issues.
• Building and maintaining relationships and trust with Principals.
• Maintaining communication with Principals and resolving conflicts where necessary.
• Conducting ongoing logistics reviews and troubleshooting challenges.
• Managing product expansion by completing documentation and submitting it for loading onto the system.
• Reporting on dead stock and overstocks.
• Handling demand management.

Business reporting and basic business analysis:

• Understanding Principal reporting requirements and empowering them to produce/reproduce ad hoc reports (on the system).
• Preparing regular Principal reports as per Principal SLA requirements.
• Analyzing trends and identifying Principal business needs and proposing appropriate solutions up the line to the relevant Director/Principal Account Manager.
• Managing and growing a portfolio of new and existing principals.
• Recommending further logistic services and BI tools to enhance their current business.

New Principal take-on:

• Following up on deadlines identified on the project plan/handover notes.
• Conducting training with Principals and Agents (physical and remote).

Desired Experience & Qualification

Competencies:

• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Strong problem-solving abilities.
• Demonstrated professionalism, integrity, and ability to maintain confidentiality.
• Willingness to learn, take initiative, and adapt to a fast-paced environment.

Requirements:

• A completed tertiary qualification in Supply Chain.
• A valid South African Driver license (the role requires travel).
• Must be a South African citizen or have a valid work permit.
• Must be able to commit to 12 months.

Job Type & Contract Length:

Successful graduates will be expected to enter a 12-month contract. There is no guarantee of continued employment beyond this, but applicants are invited to apply for any permanent roles that arise during their time with us and will be considered amongst all other internal and external applicants (adverts our sent out internally via email).  

Remuneration:

• R4 700 per month (Note that this is a stipend because the role is a work experience opportunity. It is intended to help cover living expenses while you learn with us).